Best Live Chat Software
What 10 leading AI models recommend
Top Companies
#1
Zendesk
Mentioned by
6/10
models
Average rank: 1.8
Gemini FGPT-4o-miniLlama 3.3+3 more
#2
Freshworks
Mentioned by
6/10
models
Average rank: 5.0
Claude S4.5GPT-4o-miniclaude-opus-4.5+3 more
#3
HubSpot
Mentioned by
6/10
models
Average rank: 5.2
Gemini FClaude S4.5claude-opus-4.5+3 more
#4
LiveChat, Inc.
Mentioned by
5/10
models
Average rank: 4.0
Gemini Fclaude-opus-4.5GPT-4o-mini+2 more
#5
Tidio
Mentioned by
4/10
models
Average rank: 6.8
Gemini FGPT-4o-miniGPT-5.1+1 more
#6
Olark
Mentioned by
3/10
models
Average rank: 6.3
Gemini FGPT-4o-miniLlama 3.3
What Each AI Model Says
Claude Sonnet 4.5
- 2Zendesk Chat(Zendesk)+
- 5HubSpot Live Chat(HubSpot)+
- 6Freshchat(Freshworks)+
GLM 4.7
- 2Zendesk Messaging(Zendesk)+
- 5HubSpot Live Chat(HubSpot)+
Claude Opus 4.5
- 2Zendesk Chat(Zendesk)+
- 3LiveChat(LiveChat, Inc.)+
- 5Freshchat(Freshworks)+
- 6HubSpot Live Chat(HubSpot)+
Gemini 2.5 Pro
- 1Fin AI bot(Fin AI)+
GPT-5.1
- 3HubSpot Live Chat(HubSpot)+
- 6Freshchat(Freshworks)+
- 7LiveChat(LiveChat, Inc.)+
- 8Salesforce Service Cloud(Salesforce)+
- 9Tidio+
Gemini 2.5 Flash
- 1Zendesk Chat(Zendesk)+
- 2Intercom+
- 3LiveChat(LiveChat, Inc.)+
- 4Tidio+
- 5HubSpot Service Hub(HubSpot)+
Mistral Large 3
- 6Freshchat(Freshworks)+
- 7HubSpot Live Chat(HubSpot)+
- 9Zoho Desk(Zoho Corporation)+
DeepSeek V3
No rankings extracted
GPT-4o-mini
- 2Zendesk Chat(Zendesk)+
- 3LiveChat(LiveChat, Inc.)+
- 4Freshchat(Freshworks)+
- 5Tidio+
- 6Drift+
Llama 3.3 70B
- 1Intercom+
- 2Zendesk Chat(Zendesk)+
- 3Freshchat(Freshworks)+
- 4LiveChat(LiveChat, Inc.)+
- 5Drift+
Complete Rankings
| Rank | Company | Models Mentioning | Avg. Rank | Mentioned By |
|---|---|---|---|---|
| 1 | Zendesk | 6/10 | 1.8 | Gemini FGPT-4o-miniLlama 3.3GLM 4.7Claude S4.5claude-opus-4.5 |
| 2 | Freshworks | 6/10 | 5.0 | Claude S4.5GPT-4o-miniclaude-opus-4.5GPT-5.1Llama 3.3Mistral L3 |
| 3 | HubSpot | 6/10 | 5.2 | Gemini FClaude S4.5claude-opus-4.5GPT-5.1Mistral L3GLM 4.7 |
| 4 | LiveChat, Inc. | 5/10 | 4.0 | Gemini Fclaude-opus-4.5GPT-4o-miniGPT-5.1Llama 3.3 |
| 5 | Tidio | 4/10 | 6.8 | Gemini FGPT-4o-miniGPT-5.1Llama 3.3 |
| 6 | Olark | 3/10 | 6.3 | Gemini FGPT-4o-miniLlama 3.3 |
| 7 | Intercom | 2/10 | 1.5 | Gemini FLlama 3.3 |
| 8 | Drift | 2/10 | 5.5 | GPT-4o-miniLlama 3.3 |
| 9 | Fin AI | 1/10 | 1.0 | Gemini P |
| 10 | Ruby | 1/10 | 7.0 | Llama 3.3 |
| 11 | Salesforce | 1/10 | 8.0 | GPT-5.1 |
| 12 | Chatra | 1/10 | 8.0 | Llama 3.3 |
| 13 | Zoho Corporation | 1/10 | 9.0 | Mistral L3 |
| 14 | tawk.to | 1/10 | 10.0 | GPT-5.1 |
| 15 | ManyChat Inc. | 1/10 | 10.0 | Llama 3.3 |
| 16 | LiveAgent | 1/10 | 11.0 | GPT-5.1 |
| 17 | Crisp | 1/10 | 12.0 | GPT-5.1 |
Query Posed to AI Models
"Tools that enable real-time text-based communication between businesses and their website visitors or customers. Rank the leading vendors in the Live Chat Software market. For each vendor, explain their key strengths and weaknesses, and which types of businesses they are best suited for."
Generated: January 2, 2026 at 06:29 AM