Best Experience Research Platforms
What 10 leading AI models recommend
Top Companies
#1
Hotjar
Mentioned by
3/10
models
Average rank: 4.3
claude-opus-4.5GPT-5.1Claude S4.5
#2
Qualtrics
Mentioned by
2/10
models
Average rank: 1.0
Gemini FGLM 4.7
#3
SAP
Mentioned by
2/10
models
Average rank: 1.0
Claude S4.5claude-opus-4.5
#4
UserTesting
Mentioned by
2/10
models
Average rank: 2.5
Claude S4.5claude-opus-4.5
#5
Medallia
Mentioned by
2/10
models
Average rank: 2.5
Claude S4.5claude-opus-4.5
#6
Momentive
Mentioned by
2/10
models
Average rank: 4.5
Claude S4.5claude-opus-4.5
What Each AI Model Says
Gemini 2.5 Pro
No rankings extracted
DeepSeek V3
- 8Zendesk Explore(Zendesk)+
Claude Sonnet 4.5
- 1Qualtrics XM(SAP)+
- 2UserTesting+
- 3Medallia+
- 4SurveyMonkey(Momentive)+
- 4GetFeedback(SurveyMonkey)+
Gemini 2.5 Flash
- 1XM Platform(Qualtrics)+
- 3SurveyGizmo(Alchemer)~
- 4UserLeap(Sprig)~
GPT-5.1
- 1UserZoom+
- 4Hotjar+
GPT-4o-mini
No rankings extracted
Mistral Large 3
No rankings extracted
GLM 4.7
- 1XM Platform(Qualtrics)+
Claude Opus 4.5
- 1Qualtrics XM(SAP)+
- 2Medallia+
- 3UserTesting+
- 4Hotjar+
- 5SurveyMonkey(Momentive)+
Llama 3.3 70B
No rankings extracted
Complete Rankings
| Rank | Company | Models Mentioning | Avg. Rank | Mentioned By |
|---|---|---|---|---|
| 1 | Hotjar | 3/10 | 4.3 | claude-opus-4.5GPT-5.1Claude S4.5 |
| 2 | Qualtrics | 2/10 | 1.0 | Gemini FGLM 4.7 |
| 3 | SAP | 2/10 | 1.0 | Claude S4.5claude-opus-4.5 |
| 4 | UserTesting | 2/10 | 2.5 | Claude S4.5claude-opus-4.5 |
| 5 | Medallia | 2/10 | 2.5 | Claude S4.5claude-opus-4.5 |
| 6 | Momentive | 2/10 | 4.5 | Claude S4.5claude-opus-4.5 |
| 7 | Sprig | 2/10 | 6.5 | Gemini Fclaude-opus-4.5 |
| 8 | Alchemer | 2/10 | 6.5 | Gemini Fclaude-opus-4.5 |
| 9 | Maze | 2/10 | 7.5 | Claude S4.5claude-opus-4.5 |
| 10 | Lookback | 2/10 | 10.0 | claude-opus-4.5Claude S4.5 |
| 11 | UserZoom | 1/10 | 1.0 | GPT-5.1 |
| 12 | SurveyMonkey | 1/10 | 5.0 | Claude S4.5 |
| 13 | Userlytics | 1/10 | 7.0 | Claude S4.5 |
| 14 | Dovetail | 1/10 | 7.0 | claude-opus-4.5 |
| 15 | Typeform | 1/10 | 8.0 | claude-opus-4.5 |
| 16 | Zendesk | 1/10 | 8.0 | DeepSeek |
| 17 | Forsta | 1/10 | 10.0 | Claude S4.5 |
| 18 | Pendo | 1/10 | 11.0 | claude-opus-4.5 |
Query Posed to AI Models
"Tools that help organizations gather, analyze, and act on customer and user feedback and insights to improve digital experiences. Rank the leading vendors in the Experience Research Platforms market. For each vendor, explain their key strengths and weaknesses, and which types of businesses they are best suited for."
Generated: January 2, 2026 at 06:15 AM