Home/conversational-ai/Best Conversational AI Software

Best Conversational AI Software

What 10 leading AI models recommend

Top Companies

#1

Google

Mentioned by
10/10
models
Average rank: 1.8
Gemini PGemini Fclaude-opus-4.5+7 more
#2

Microsoft

Mentioned by
10/10
models
Average rank: 1.9
Gemini PGemini Fclaude-opus-4.5+7 more
#3

IBM

Mentioned by
9/10
models
Average rank: 3.3
Gemini Fclaude-opus-4.5GPT-4o-mini+6 more
#4

Amazon

Mentioned by
9/10
models
Average rank: 3.4
Gemini Fclaude-opus-4.5Claude S4.5+6 more
#5

Salesforce

Mentioned by
7/10
models
Average rank: 4.8
Claude S4.5claude-opus-4.5GPT-4o-mini+4 more
#6

Rasa Technologies GmbH

Mentioned by
3/10
models
Average rank: 6.7
GPT-4o-miniLlama 3.3DeepSeek

What Each AI Model Says

Claude Sonnet 4.5

  1. 1CCAI(Google)+
  2. 1Dialogflow(Google)+
  3. 2Azure Bot Service(Microsoft)+
  4. 2Power Virtual Agents(Microsoft)+
  5. 3Lex(Amazon)+

Mistral Large 3

  1. 1Watsonx(IBM)+
  2. 2Mix(Microsoft)+
  3. 3Dynamics 365 Customer Service(Microsoft)+
  4. 4Dragon AI(Nuance Communications)+
  5. 5Experience Optimization Platform(Optimizely)+

GPT-5.1

  1. 1Vertex AI(Google)+
  2. 1Dialogflow CX(Google)+
  3. 1Contact Center AI (CCAI)(Google)+
  4. 2Copilot Studio(Microsoft)+
  5. 2Azure AI(Microsoft)+

Claude Opus 4.5

  1. 1Power Virtual Agents(Microsoft)+
  2. 1Azure OpenAI Service(Microsoft)+
  3. 1Copilot(Microsoft)+
  4. 1Azure AI(Microsoft)+
  5. 2Dialogflow(Google)+

Llama 3.3 70B

  1. 1IBM Watson Assistant(IBM)+
  2. 2Microsoft Bot Framework(Microsoft)+
  3. 3Google Cloud Dialogflow(Google)+
  4. 4Amazon Lex(Amazon)+
  5. 5Salesforce Einstein(Salesforce)+

Gemini 2.5 Pro

  1. 1Dialogflow(Google)+
  2. 2Power Virtual Agents(Microsoft)+
  3. 2Azure Bot Service(Microsoft)+
  4. 4Contact Center AI (CCAI)(Google)+
DeepSeek

DeepSeek V3

  1. 1Google Dialogflow(Google)+
  2. 2IBM Watson Assistant(IBM)+
  3. 3Microsoft Azure Bot Service(Microsoft)+
  4. 4Amazon Lex(Amazon)+
  5. 5Salesforce Einstein Bots(Salesforce)+

Gemini 2.5 Flash

  1. 1Dialogflow(Google)+
  2. 1Contact Center AI(Google)+
  3. 2Azure Bot Service(Microsoft)+
  4. 2Azure Cognitive Services(Microsoft)+
  5. 2Power Virtual Agents(Microsoft)+

GLM 4.7

  1. 1Vertex AI(Google)+
  2. 1Contact Center AI(Google)+
  3. 2Azure AI(Microsoft)+
  4. 2Copilot Studio(Microsoft)+
  5. 3Amazon Lex(Amazon)+

GPT-4o-mini

  1. 1Google Cloud Dialogflow(Google)+
  2. 2Microsoft Azure Bot Service(Microsoft)+
  3. 3IBM Watson Assistant(IBM)+
  4. 4Amazon Lex(Amazon)+
  5. 5Salesforce Einstein Bots(Salesforce)+

Complete Rankings

RankCompanyModels MentioningAvg. RankMentioned By
1Google
10/10
1.8
Gemini PGemini Fclaude-opus-4.5Claude S4.5GPT-5.1Llama 3.3Mistral L3DeepSeekGLM 4.7GPT-4o-mini
2Microsoft
10/10
1.9
Gemini PGemini Fclaude-opus-4.5Claude S4.5GPT-5.1GPT-4o-miniLlama 3.3Mistral L3DeepSeekGLM 4.7
3IBM
9/10
3.3
Gemini Fclaude-opus-4.5GPT-4o-miniLlama 3.3DeepSeekMistral L3GLM 4.7GPT-5.1Claude S4.5
4Amazon
9/10
3.4
Gemini Fclaude-opus-4.5Claude S4.5GPT-4o-miniLlama 3.3GPT-5.1DeepSeekMistral L3GLM 4.7
5Salesforce
7/10
4.8
Claude S4.5claude-opus-4.5GPT-4o-miniGPT-5.1Llama 3.3DeepSeekGLM 4.7
6Rasa Technologies GmbH
3/10
6.7
GPT-4o-miniLlama 3.3DeepSeek
7Genesys
2/10
6.0
GPT-5.1GLM 4.7
8Zendesk
1/10
6.0
Claude S4.5
9NICE
1/10
7.0
GPT-5.1
10Enlighten AI
1/10
7.0
GPT-5.1
11Tesla
1/10
7.0
GPT-5.1
12LivePerson
1/10
7.0
GLM 4.7
13Intercom
1/10
8.0
GLM 4.7
14ManyChat Inc.
1/10
9.0
Llama 3.3
15Optimizely
1/10
-
Mistral L3
16Nuance Communications
1/10
-
Mistral L3
17Glean
1/10
10.0
claude-opus-4.5

Query Posed to AI Models

"AI-powered solutions, such as chatbots and virtual agents, designed to automate and enhance customer interactions and support. Rank the leading vendors in the Conversational AI market. For each vendor, explain their key strengths and weaknesses, and which types of businesses they are best suited for."

Generated: January 2, 2026 at 05:39 AM